REMOTE SUPPORT // SESSION READY

Remote support. Hand us your screen.

Got a support code from one of our technicians? Drop it in below and we’ll take it from there — you can watch every click, and end the session whenever you like.

No appointment needed You stay in control 713 Houston technicians

THREE STEPS

How a session starts.

Remote sessions are part of our managed IT plans, so your code comes from the technician you’re already working with. Need one, or new to 713IT? Get in touch and we’ll sort it out.

STEP 01

Paste your code

Type the code your technician gave you into the box below and hit the arrow.

STEP 02

Accept the download

Your browser will download a small support client. Open it and choose “accept” when prompted.

STEP 03

We connect

Your technician sees the screen and gets to work — and tells you what was wrong once it’s sorted.

Prefer a full window? Open the support portal in a new tab

FOR EMERGENCY SUPPORT

Please call us.

Systems down, or the code isn’t working and you need someone now — skip the forms and get a person on the line.

(713) 955-4340

// Real people answer · 24 / 7 / 365